Frequently Asked Questions (FAQs)

1. How do I place an order in your online store?

Answer: To place an order, simply browse our store, add the cleaning products you want to your cart, and follow the steps to complete your purchase. You can pay with a credit card, debit card, or PayPal.

2. How long does it take for my order to arrive?

Answer: Delivery time varies depending on your location and the shipping method selected. Orders are usually delivered within 3-7 business days. We also offer express shipping options if you need your products faster.

3. Can I track my order?

Answer: Yes, once your order is shipped, you will receive an email with a tracking number. You will be able to monitor the status of your order at any time.

4. Do you offer free shipping?

Answer: Yes, we offer free shipping on orders over [insert amount]. This offer is valid for shipping within [insert country or region].

5. What cleaning products do you sell?

Answer: In our store you will find a wide range of cleaning products, from multi-purpose cleaners, disinfectants and detergents, to accessories such as brooms, mops and gloves. All our products are selected for their quality and effectiveness.

6. Can I return a product if I am not satisfied?

Answer: Yes, we accept returns within 30 days of receiving your order. The product must be unused and in its original packaging. Please see our return policy for more details.

7. What payment methods do you accept?

Answer: We accept various forms of payment, including credit cards, debit cards, and PayPal. All transactions on our store are secure and encrypted.

8. Do you offer discounts or promotions?

Answer: We regularly have discounts and promotions on our products. Subscribe to our newsletter or follow our social media to stay up to date with the latest offers.

9. How can I contact customer service?

Answer: You can contact us through our contact form on the website, send an email to help@limpiezass.com. Our customer service team is available Monday to Friday from 9:00 am to 7:00 pm

10. Are your products organic?

Answer: We offer a selection of eco-friendly cleaning products that are safe for the environment and your home. Look for the "Eco-Friendly" label on our featured products.